What Our Customers Say

“We were having some major issues with a 1996 Chevy Z71. Craig was recommended by a friend, which we have found Craig to be extremely knowledgeable, friendly, and professional. He always takes time to explain what the truck actually needs and what can wait. He has never raised his quote on pricing and it is usually right to the penny. He always makes sure everything is fixed properly before releasing the truck and makes sure we are satisfied with it. I always feel confident knowing the truck has been fixed properly. Craig, Rowena, and Chris make a great team, who all work together. Craig's Automotive is the only mechanic shop our vehicles go to in Amarillo. You will not find a better mechanic or shop!”

“Had a belt tensioner bracket snap on one of our vans pulling into one our customers homes. After seeing the belt hanging from the front end and the bracket barely hanging on, our tech took it to Craig's as it was the closest to us at the time. They got us in immediately, ordered parts, and had us out in less than 2 hours. This is important, as we are a service company ourselves. We want to THANK Craig's to the fullest for their upmost attention and serviceability when it came to the repair. We will definitely be bringing our fleet to Craig's from now on.”

“Amazingly fast, friendly and honest service that came highly recommended for a good reason. While towing our camper through town on a vacation, we experienced transmission and electrical problems with our truck. We were first referred to Scottie's Transmission and Art (amazing folks and service as well) said that we should have our truck towed to Craig's Automotive. Craig's great staff fixed our truck by the next day and that was only due to having to wait on a part to arrive. The price was very fair and we have had zero issues since. Thank you!”

“We were in the Palo Duro Canyon when the AC in our Jeep stopped cooling. Rowena and staff diagnosed our problem fast and got the parts expedited where we were back on the road within a few days. They went above and beyond getting our warranty claim approved. Both Jeep dealerships were 3 weeks out on repair work. We are forever grateful for them since temperatures were around 105 and we needed to get back on the road ASAP with our 3 dogs.”

“This shop performed a difficult repair on my Toyota. They are REAL MECHANICS and are set up with high-end diagnostic and alignment equipment in their new shop on Business Park Drive. Good to know they do brakes, alignments, and all kinds of maintenance and repairs. They treated me with respect and honesty. I found a shop in Amarillo that I can count on.”

“Craigs Automotive has friendly & helpful staff. They helped diagnose the issues with my Toyota Camry and sourced parts from Toyota at a reasonable cost. Thank y'all so much!”